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Escalation Period
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S.No
Department Name
Complaint Category
No.of Days
1
Administration
Staff Behaviour
2
2
Administration
Ticketing & Entry
2
3
Electrical
Electrical Issues
45
4
Electrical
Lighting
45
5
Garden
Flower Beds & Plants
45
6
Garden
Garden Maintenance
45
7
Garden
Lawn Maintenance
45
8
Garden
Tree Pruning / Fallen Trees
45
9
Mechanical
Mechanical Related Issues
45
10
Others
Others
30
11
Plumbing
Plumbing Related
45
12
Sanitation
Cleanliness
3
13
Sanitation
Garbage Collection
3
14
Sanitation
Toilet Maintenance
3
15
Security & Parking Related
Security & Vehicle Parking Related Issues
2
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